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Markel Expands MENA Claims Expertise with Senior Adjuster Appointment in Dubai


DUBAI, 30 October 2025 — Markel Insurance, the insurance operations within Markel Group Inc. (NYSE:MKL), today announced the appointment of Luna Bonifacio as Senior Claims Adjuster, based in Dubai, with immediate effect.

Bonifacio joins the Asia Claims team, overseeing claims from the Middle East and North Africa (MENA), with a focus on Casualty. Reporting to Bo Yu, Head of Claims for Asia, she will be the primary on-the-ground contact for insureds and brokers, supporting underwriters and enhancing client service delivery.

This appointment is a significant milestone, as Bonifacio is taking on Markel’s first claims role based in Dubai. It highlights Markel’s commitment to regional expansion and empowering teams across Asia Pacific (APAC) and MENA to make decisions closer to customers.

Bonifacio brings extensive experience in Casualty claims, having previously held senior roles at Liberty Specialty Markets (LSM), where she was instrumental in building the regional portfolio. Prior to this, Bonifacio held positions at Sedgwick, Zurich and RSA, where she developed a reputation for technical excellence and client advocacy.

Bo Yu commented: “I am thrilled to welcome Luna to the Asia Claims Team. As our first locally based claims professional outside Singapore, her appointment marks another important stride in our journey to put Markel on the map. I’m confident Luna’s expertise will help us deliver even greater value to our clients as we continue to grow in the region.”

Max Robbie, Senior Executive Officer – Markel MENA, added: “We’re delighted to welcome Luna to the Markel MENA team as our latest addition, supporting our ambitions in the region. Luna’s expertise and on-the-ground presence in Dubai will enable us to respond more quickly and effectively to our clients’ evolving needs, ensuring they receive the highest standard of service and support.”

About Markel Insurance

We are Markel Insurance, a leading global specialty insurer with a truly people-first approach. As the insurance operations within the Markel Group Inc. (NYSE: MKL), we leverage a broad array of capabilities and expertise to create intelligent solutions for the most complex specialty insurance needs. However, it is our people – and the deep, valued relationships they develop with colleagues, brokers and clients – that differentiates us worldwide.

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