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Report a claim

We hold ourselves to the highest ethical and professional standards and we provide prompt, fair, and equitable claims service.

General claims reporting

Our expert claims service professionals are here to handle your claim.

Submit an online form

View claims fraud warnings by state

Call: +1.800.362.7535


Cyber Response Hotline: 1.844.462.7535

Environmental / hazardous spill line: +1.855.442.5246

Fax: +1.855.662.7535


Product specific claims information

International claims

In the event of a claim, please check your policy for contact information. Generally, this will be the broker who originally arranged your policy. If, however, you would like to discuss a claim with one of our experts, please use the appropriate link below.

International Wholesale - London, Asia, and Lloyd's Syndicate

We want to give you and your business the confidence to keep going whatever happens, so our highly experienced claims specialists are here to help. By using our deep expertise and understanding the need for flexibility, our thoughtful approach to claims means we give you and your business freedom so you can keep performing, regardless of what uncertainty tomorrow may bring.

Contact the international wholesale London and Asia claims team

National markets

Markel Global Reinsurance Claims

Markel Global Reinsurance provides casualty and specialty reinsurance products to the broker market. Our underwriting operations are based in the US, Bermuda, and UK. We write treaties on quota share, excess of loss (XOL), per risk, aggregate, stop loss, and loss portfolio transfer bases. Principal lines of treaty reinsurance business include accident & health, agriculture, auto, aviation/space, credit/surety/political risk/mortgage, general casualty, marine and energy, medical malpractice, professional liability, public entity, terrorism, whole account, and workers compensation. Casualty facultative reinsurance for individual risks is offered for auto liability, general liability, excess/umbrella liability, products liability, and certain classes of miscellaneous professional liability.

In 2020, we positioned Nephila as Markel’s single point of entry for serving the property catastrophe reinsurance market.

Email us to start the claims process.