Supplier payment process
Please see the following guidance as we further digitize how we receive invoices and make payments.
Submitting invoices
Send invoices directly to submit.invoices@markel.com to guarantee efficient routing and timely payment. We cannot guarantee timely processing for invoices physically mailed to Markel.
Key requirements:
- Email invoice to submit.invoices@markel.com
- View sample preferred invoice template
- Standard payment terms are 30 days
- Payment terms commence once received
- Mandatory fields:
- invoice number
- supplier name
- address
- date
- amount (with currency symbol)
- Include purchase order numbers (if applicable)
- Include name of person requesting product or service
- Single, electronic file including attachments
- File format: PDF, TIFF, or JPEG (no notifications are sent for incorrect formats)
- No handwritten invoices or notations
See our Best Practice Guidelines for additional information.
Electronic payments
All suppliers should receive payments via ACH, BACS, or electronically. If you have previously been paid via check, please email global.disbursements@markel.com to enroll. Electronic payments are made daily, providing a quicker, more secure payment service (checks are produced on a weekly basis).
This guidance applies to supplier payments made through our Oracle Accounts Payable system and does not apply to the following: supplier payments for State National, Markel Canada or CATCo nor any claims payments or agent’s commission payments for any entity.
Frequently asked questions
-
What are the benefits of enrolling in ACH?
- Accelerated funds availability and improved cash flow
- Elimination of mail time and possibility of check fraud
- Paperless processing and reduced operational costs
-
How does enrollment work?
To enroll, request a supplier profile form by emailing global.disbursements@markel.com. During the enrollment process, please continue to send your invoices to submit.invoices@markel.com for timely payment.
-
How long does the ACH enrollment process take?
Please allow up to 30 days for ACH payment enrollment to be processed.
-
How will I receive my deposit details?
Markel will provide an electronic remittance via email which will contain a list of the invoice numbers and amounts deposited to your account. To ensure delivery of remittance emails, please provide the correct email address when filling out your supplier profile form.