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Business essentials for disaster management


Disaster and emergency management is essential to keeping workers safe and healthy. When employers take steps to prepare for potential disasters, they are more likely to prevent worker injuries and reduce the frequency and severity of workers compensation losses. When disasters occur, businesses without a plan to protect their employees are especially vulnerable to injury and illness, and entities of any size, scope, and industry can be affected. 

Two fundamental terms must be defined to understand the importance of managing disasters. A disaster is a serious disruption to a community (caused by natural, human-made, or hybrid hazards) where the resources needed to function exceed its capacity. Furthermore, emergency management involves creating the framework within which communities reduce vulnerability to threats/hazards and cope with disasters. Emergency management can occur at multiple levels within a community:  

  • Federal/national level – e.g., FEMA 
  • State level – e.g., state agencies 
  • Local level – e.g., county or city agency 
  • Entity level – e.g., individual organizations, businesses  

Emergency management phases 

When managing any disaster, the process can be broken down into four phases: mitigation, preparedness, response, and recovery. However, instead of viewing these phases as a start-to-finish process, consider them a continuous cycle. 

  • Mitigation – activities and steps that aim to prevent future emergencies. 
  • Preparedness – planning, training, equipping, and evaluating to ensure effective coordination when responding to a disaster. 
  • Response – taking action during an incident to ensure the safety of all affected people and help protect property. 
  • Recovery – reorganizing and rebuilding after an incident until the community or entity is fully functional. 

Standards and best practices 

Employers should comply with all applicable regulations regarding emergency action plans and other related items, which may include standards from OSHA, local agencies, etc. These regulations represent the minimum level of engagement required of businesses. Below is an overview of some necessary plan elements from OSHA’s emergency action plan standard (29 CFR § 1910.38), but it is not comprehensive. Please reference the complete standard for all requirements. 

  • Means of reporting emergencies 
  • Evacuation procedures and emergency escape route assignments 
  • Procedures for employees who operate critical operations before evacuating 
  • Accounting for all employees after an evacuation 
  • Rescue and medical duties 
  • Contact names with job titles, phone numbers, etc. 

It is a best practice for employers to go beyond the requirements and address emergency management more comprehensively. After complying with regulations for emergency action plans, consider taking your preparation to the next level by: 

  • Building emergency management principles into your safety culture 
  • Developing a disaster recovery plan 
  • Implementing employee training programs 
  • Conducting periodic drills and evaluations 

For more information on managing disasters for your business, visit or


Emergency Action Plans, 29 C.F.R § 1910.38 (2023).

Federal Emergency Management Agency. (n.d.). Emergency management.