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Tips for reducing motor truck cargo theft risks

Motor truck cargo theft poses significant risks to freight carriers. Explore effective risk mitigation strategies to safeguard valuable goods.


By Mike Harding and Brent Smith

3-minute read


Theft of goods affecting motor truck cargo coverage is an ongoing and potentially increasing issue throughout the freight carrier industry. Effective safeguards can reduce exposure to theft. The following information is intended to assist freight carriers to identify and help mitigate these risks.

The consequences of motor truck cargo theft to freight carriers' haulers include:

  • Financial losses: Cargo theft can result in substantial financial losses for both the carrier and the insurer.
  • Reputational damage: Repeated incidents of cargo theft can damage the carrier's reputation, leading to a loss of business and trust from shippers.
  • Operational disruptions: Cargo theft can cause significant disruptions to the carrier's operations. Stolen goods may need to be replaced, and delivery schedules can be delayed, affecting the carrier's ability to meet customer expectations and contractual obligations.
  • Increased security costs: To mitigate the risk of cargo theft, carriers may need to invest in enhanced security measures such as GPS tracking, surveillance systems, secure parking facilities, and driver training programs. These additional security measures can increase operational costs.
  • Increased premiums: Insurers may adjust premiums based on the carrier's loss history and the perceived risk of future theft incidents.

Combating motor truck cargo theft 


To effectively combat motor truck cargo theft, freight carriers must proactively implement robust risk mitigation strategies. This reduces the likelihood of cargo claims, safeguards valuable goods, ensures smooth business operations, maintains customer trust, and minimizes financial losses. To enhance security and mitigate cargo theft risks, consider:

Driver selection and management


  • Establish appropriate minimum driver qualifications (experience, MVR standards, background checks).
  • Train drivers in cargo security, theft prevention, and defensive driving.
  • Frequently review MVRs and safety performance records and regularly evaluate or monitor drivers for compliance with company policies.

Vehicle and trailer security


  • Trailers and cargo compartments should be equipped with security devices such as seals, locks, GPS, and alarm systems.
  • Vehicles should be equipped with telematics or tracking systems.
  • Procedures should be in place for securing vehicles during layovers, rest stops, or overnight parking.
  • Unattended trailers or trucks should be prohibited, and enforcement measures should be implemented.

Routing and dispatch controls


  • Routes should be pre-planned and approved with cargo security in mind.
  • High-risk areas (cargo theft hotspots) should be avoided.
  • A central dispatch or control center should be established for monitoring load movement.
  • Drivers should be instructed to report delays, route deviations, or suspicious activity.

Warehousing and temporary storage


  • Terminal yards and warehouses should be fenced, lit, and monitored with guards, cameras, and access controls.
  • If trailers are left loaded overnight, appropriate security measures should be in place.
  • The security protocols of any third-party warehouses used should be verified.

Documentation and procedures


  • Bills of lading, manifests, and load sheets should be reviewed to ensure they are accurate and complete.
  • Require drivers to report all incidents of cargo damage, theft, or security breaches immediately.

Risk management culture


  • A designated safety or risk manager should be responsible for cargo loss prevention.
  • Regular safety meetings or toolbox talks should be conducted.
  • Lessons learned from prior claims should be shared across the organization.
  • Management should actively support and enforce loss prevention policies.

Handling refrigerated loads (if applicable)


  • Equipment inspections and maintenance. Refrigerated trailers should be regularly inspected for mechanical and structural integrity, with maintenance schedules in place for refrigeration units to ensure optimal performance, and a procedure for documenting and addressing any issues found during inspections.
  • Age of trainers. Older trailers should be subject to more frequent inspections or phased out of service to reduce risk.
  • Refrigerator unit failure. Steps taken if a refrigeration unit fails during transit should include having backup plans such as transferring the load to another refrigerated trailer or using portable refrigeration units, and monitoring and protecting the cargo during the transfer process to prevent theft and spoilage.
  • Develop specific protocols for handling and monitoring temperature-sensitive cargo to prevent spoilage.

Conclusion


By following these best practices, companies can help significantly reduce the risks associated with motor truck cargo theft. Implementing robust security measures, maintaining regular inspections, and fostering a culture of safety and vigilance are crucial steps in protecting valuable cargo. Freight carriers are encouraged to adopt these strategies to enhance their overall security and reduce potential losses.

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