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Claims

Preparing for the unexpected.

Find a sense of comfort knowing you have a team working to resolve your claim.

Whether you are a business, organization, or individual, when the unexpected happens, we are passionate about getting you back on track.

2026 IBA 5-Star Claims Winner

Markel's been named a 2026 Insurance Business America (IBA) 5-Star Claims winner, a recognition that reflects the confidence insurance agents, brokers and other industry professionals place in our claims organization.

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  • "The customer service was exceptional! Very easy to submit my paperwork and the response time was so quick."

    Elaine Burgess

  • "Your representative handled our claim gracefully and efficiently. He was pleasant to talk with and our claim check came quickly. Very happy with his and your service."

    Kurt Nelson

  • "Claims process was super easy. It was definitely a peace of mind."

    Rolanda Tennyson

Guiding you through the claims process.

What to expect in the claims process

Integrity

We hold ourselves to high ethical and professional standards, consistently providing prompt, fair, and equitable claims service.

Experience

Our dedicated and empathetic claims professionals have specialized knowledge within their unique product lines.

The Markel Style

The Markel Style extends across our network of claims professionals who adhere to the standards at the core of Markel.
Connect with us

We’re here for you when you need us most.

report a claim

Initiate the claims process with Markel.

contact claims

Questions or concerns? Connect with our claims specialists today.

Additional services and insights

  • Insights and resources

    From emergency risk planning to industry insights, find helpful resources to protect you or your business.

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  • Risk Solution Services

    We help guide you through the maze of risks with customized solutions designed specifically for your needs.

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  • US Claims Vendor Services

    Learn more about the ways we create and maintain strong, mutually beneficial partnerships with our vendors.

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