Claims FAQs

  • How does the claim process work?

    Every claim is different, so it is best to address this question directly with the specialist assigned to handle your claim.

  • Should I wait until I have been sued to report a claim? 

    It is optimal to report all facts and circumstances that you believe may result in a claim, even if no one has made a demand or filed a lawsuit. Many times, a claims specialist can provide critical assistance in helping to avoid make a difficult situation worse. 

  • How do I know if coverage applies? 

    Since claims are complex both factually and legally, it is best to address how your policy applies with the claim specialist assigned to your claim. Part of the claim specialist’s role is to not only determine if coverage applies, but to help you understand what your policy does and does not cover.

  • How long will the claim take to resolve? 

    This is a difficult question to answer, since the duration of a claim can range anywhere from days to years. The more important issues are how to shorten the length of time a claim consumes and how to minimize the impact of the claim on your business.